COVID-19 Parent Resources

Hello Gator family! 

We are constantly getting new information and resources to share with you. This includes Meal Pick-Up information, FAQs, how to talk to your kids about COVID-19, Mental Health Resources, and more. New files are constantly being added.

The purpose of this page is to provide and consolidate this information in one place. As we obtain new resources from the city, county, and community, we will be adding them here. 

Below you will find emails for our our Parent Coordinator, Counselor, and ACE Coordinator, as well as file and links to helpful resources. 

Free and Reduced Lunch Note: 
If you have had a loss of income as a result of Covid-19 closures, please go online to and complete an application for free and reduced meals so once school resumes your student will be on the free and reduced meal program immediately.We have staff approving on-line applications during the closure to make sure we are ready to serve your students as soon as PISD is able to reopen. We will not be able to accept paper applications at this time.


Helpful Links

Manage Anxiety & Stress/Cómo manejar la Ansiedad y el Estrés

 Helping Children Cope with Changes Resulting from COVID-19/Ayudando a los Niños a Sobrellevar los Cambios Causados por el COVID-19

Pasadena EDC COVID-19 Resources

Houston Chronicle Article on Drive-thru Coronavirus Testing Sites

Conscious Discipline Free Resources



World Health Organization

Houston Office of Emergency Management







· Houston Food Bank and HISD

· Please visit the Houston Food Bank for their resources, they have an interactive map to locate the nearest pantry to you!

· Check our your school district for food updates. HISD has a blog with dates and times for food drives.

· Catholic Charities – 713-227-9981, 326 S. Gessner Dr.

· Their Food pantry is open Tue-Thurs 9 am, need photo ID and proof of address

· Northwest Assistance Ministries – 15555 Kuykendahl Rd

· Accepting walk-ins for food.

· West Houston Assistance Ministries – 713-795-2880

· Food pantry, 10 am – 2 pm M-F, Sat 10 am – 1 pm. Need a recent check stub for Saturday. Check their website for their regulations.

· USDA National Hunger Clearinghouse

· 1-866-3-HUNGRY

· 1-877-8-HAMBRE

· HOURS: 7 AM - 10 PM EST

· By phone: call and speak with a representative who will find food resources near your location

· By text: text "97779" to the automated service with a question that may contain a keyword such as "food", "summer", "meals", etc. to receive an automated response to resources located near an address and/or zip code.

· HPARD Curbside Meals Program Site List

· Find a site near you

· Kids Meals

· Meals for kids

· L.I.F.E Houston

· Emergency formula for babies between 0-12 months



· West Houston Assistance Ministries – 713-977-9942

· Still accepting financial appointments, check out their website for their regulations

· Baker Ripley energy assistance – 713-590-2327

· Call hotline 2-1-1 for an application



· Star of Hope

· Basic Services and programs at both Men’s Development Center and Women and Family Development Center are continuing but are at full capacity. No volunteers. Women and family full capacity – men has few openings.

· Texas Apartment Association

· English Resources

· Espaniol Recursos

· Call hotline 2-1-1 for available resources in your area.



· Tejano Center for Community Concerns

· Professionals in the social-emotional support team.

· DePelchin STAR

· Free counseling to youth/families over phone/Zoom.

· Mental Health and COVID-19

· Information and Resources from Mental Healthy America

· Parent Guide to Resilience from Why Try

· A guide on how to spend quality time together and collectively improve family resilience.

· How-To Articles

· How to Deal with Coronavirus Anxiety

· Prepare for Coronavirus

· Deal with the Coronavirus Outbreak: Your Most Common Questions Answered

· How To Talk To Kids About Coronavirus

· Texas Health and Human Services

· Find a community health center near you

· Additional Resources For Families

· Talking to Kids about COVID-19

· Como hablar con los ninos sobre el coronavirus

· Talking to Children About COVID-19 (Coronavirus): A Parent Resource

· Supporting Kids During the COVID-19 Crisis

· Talking to Kids about Fear and Violence

· Comprehensive Mental Health Resource Guide to Assist with the Coronavirus




· “Local Bus service will run on the Saturday schedule some of our heavier routes will add buses - to honor the social distancing request. We ask patrons board and exit from the rear door. People with disabilities can board from the front door.

· Park & Ride will run on reduced service. EXCEPT those routes that run (292, 297 and 298) to the Texas Medical Center, Additionally, shuttles will be running in the Medical Center to reduce crowding on METRORail in the area.

· Fares are suspended until further notice for our Local Bus, Park & Ride, METRORail, and METROLift.

· Our Online RideStore and our physical RideStore are closed until further notice.”


· Houston Astros: Summer Slugger

· Holocaust Museum Houston Online Resources

· Check out our social media pages for daily activities, recipes and other fun home activities.

· Facebook

· Instagram

· Twitter

· Here is a link to our previous post full of activities for you and your kids



Mental Health America Houston:


Helpful Info and Contacts

City of Houston
The City of Houston will not be disconnecting anyone’s water through April regardless of missed or late payments.

COVID-19 Houston Call Center
(832) 393-4220
Weekdays from 9:00 am – 7:00 pm and Saturdays from 9:00 am – 3:00 pm

Harris County COVID-19 Mental Health Support Line
(833) 251-7544

Harris County Public Health Call Center
(832) 927-7575
9:00 am – 7:00 pm daily

Houston Food Bank
The Food Bank is remaining open. Food scholarship clients should contact their local Food Market to ask about any process changes (click here).
(713) 223-3700

Houston Parks and Recreation Department Curbside Meals
Click here for the locations

Internet Essentials with Comcast
Comcast is taking steps to help connect more low-income families to the Internet. New Internet Essentials customers will receive two free months of Internet service. For more information click here.

Mental Health Crisis Hotline
(832) 416-1177
Teen: (832) 416-1199 (CALL)
Teen: (281) 201-4430 (TEXT)

NAMI Online Support Groups
For Family members
For Peers

Triage Line
For residents without access to healthcare and who have clinical related questions
(713) 634-1110
9:00 am – 7:00 pm daily

United Way 211 Helpline
Need help? Dial 211. A free helpline operated by United Way of Greater Houston 24 hours a day, 7 days a week in many languages.